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Leadership - Leading the implementation

Leading the implementation of the actual change initiatives requires you to do 2 things:

Ask for help

Help can be in a variety of forms ... People, Money, Information, Tools, support from other departments, different allocation of time/resources to allow time for project work ??

Asking for help involves ...

From your Action Plan take each action idea/activity and identify what help you will need to complete the action, and then asking yourself ...

What are you going to do to get the help? Where will the help come from?

When you have your help "log of claims" ready, you need to approach your project sponsor to get your ask for help funded.


Work as a team

You could fill a library with what has been written on how to work as a team ... there's a whole consulting industry based on "team-building". Distilling all this literature down, there are 3 questions you need to address:

Given the nature and stage of your project, where do you need to be on the life cycle of a team?

  1. Teams/groups are not static - they are either growing or dying (just like the classic bell-shaped curve you often see for a business or product life cycle)
  2. Team membership involves an emotional journey as well as an intellectual one
  3. Over time, teams/groups go through predictable, natural phases.

    Reflect on this for a few minutes

    What phase are you in? (Evidence)
    Generally speaking, what phase is the team in? (Evidence)
    What needs to happen now?

What are your agreed team values; team norms and team code of conduct?

Team values are the broad yardsticks you use for judging the behaviour of team members. Think about your best experiences in high performing teams ...

  • What behaviour did the members of the high performing team display?
  • What are you going to bring into your team in order to make it as successful as it can be?

Team norms are ...

... a set of assumptions or expectations held by members of a team regarding what kind of behaviour is:

  • right or wrong
  • good or bad
  • appropriate or inappropriate
  • allowed or not allowed.

... spell out very clearly what behaviour the team places value on.

... informal standards that help a team evaluate and control member behaviour.

... often cover areas such as meeting structure; interpersonal relations; division of labour; goal setting & action planning; communications and dealing with change.

The team code of conduct is the set of rules under which the team conducts its activities of daily life.

Here you are dealing with the micro-culture of the team ... things like when to make contact with team members; how large a file to attach to an email.

By having a clear, concise and precise code of conduct you channel the energy of the team, on a daily basis, into achieving your project goals.

What team performance tools are you using?

Team performance tools came in all shapes and sizes, and colours too. From an honest discussion in the back of a cab on the way to the airport to sophisticated multi-rater appraisal systems.

It really doesn't matter what tool you are using ... the tool is nothing more than an enabler which facilitates an honest discussion about the current reality of how the team is performing. Some common team tools used are:


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