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STEP - Taking a strategic approach to managing the business

Using a camera, you can take a snapshot of your business from both an external and an internal view:

  Strategy Technology Economics People
External view Purpose/values

Customer value proposition

Competing technologies Revenue Customers

Community

Stakeholders

Internal view Vision/mission

Employee value proposition

Operational excellence Costs Employees

The external view is what happens outside your business; how others see your business. The internal view is what is going on inside your business; how you see yourself.

The bottom line to any business is profitable survival ... check out each of these critical external and internal views to do a health check on your business to assess your prospects of profitable survival!


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